Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the website www.comrade-ventures.com and the digital services provided by Comrade Ventures (Company Registration No. 003004854-H) (“Comrade”, “we”, “us” or “our”). By using our Site or engaging our services, you agree to these Terms.

1. Our services

Comrade provides digital services including web, system and mobile app development, eCommerce, brand identity, creative solutions, digital marketing and digital strategy consultation. The specific scope, deliverables, timeline and fees for any engagement are set out in a separate proposal, quotation or agreement (“Engagement Agreement”), which together with these Terms forms the contract between us.

2. Quotations and engagement

Quotations are valid for the period stated and are based on the requirements known at the time. Work commences once you accept a proposal and any required deposit is received. Material changes to scope may affect the fees and timeline and will be agreed in writing.

3. Client responsibilities

• provide accurate, complete information and materials needed for the project in a timely manner;
• review and provide feedback or approvals within agreed timeframes;
• ensure you own or have the rights to any content you supply to us; and
• make payments in accordance with the agreed schedule.

4. Fees and payment

Fees, payment milestones and any applicable taxes are set out in the Engagement Agreement. Unless stated otherwise, invoices are payable within fourteen (14) days. We reserve the right to suspend work on overdue accounts.

5. Intellectual property

Upon full payment, ownership of the final deliverables created specifically for you transfers to you, except for any third-party materials, open-source components, or our pre-existing tools and frameworks, which remain owned by their respective owners or by us and are licensed to you for use in the deliverables. We may showcase completed work in our portfolio unless otherwise agreed in writing.

6. Third-party services

Projects may rely on third-party platforms and services (for example hosting, payment gateways, plugins and APIs). These are governed by their own terms, and we are not responsible for their availability, performance or changes.

7. Warranties and liability

We provide our services with reasonable skill and care. Except as expressly stated, the Site and our services are provided “as is”. To the maximum extent permitted by law, our total liability arising out of an engagement shall not exceed the fees paid by you for that engagement, and we shall not be liable for any indirect or consequential loss.

8. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other in connection with an engagement and to use it only for the purpose of performing the contract.

9. Termination

Either party may terminate an engagement in accordance with the Engagement Agreement. On termination, you agree to pay for all work performed and costs incurred up to the date of termination.

10. Governing law

These Terms are governed by the laws of Malaysia, and the courts of Malaysia shall have exclusive jurisdiction over any dispute arising from them.

11. Changes to these terms

We may update these Terms from time to time. The version published on this page at the time you engage our services applies to that engagement.